Frequently Asked Questions

What is a hop-on hop-off bus tour?
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Why is it best to use the hop-on hop-off bus?
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What’s a panoramic tour?
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How do boat tours work?
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Will we get to see all the major attractions?
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What are hop-on hop-off stops?
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Can we join the tour at any stop?
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Will we be able to recognise the stops?
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How often do buses pass by each stop?
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How many routes and hop-on hop-off stops are there?
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Does one ticket cover all routes in a city?
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Can I tell which route each bus is on?
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Do City Sightseeing buses travel from one city to another?
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How many town and city tours does City Sightseeing offer?
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Will there be commentary?
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What are the most common languages used?
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Will I be able to hear the full commentary, no matter where I hop on?
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Are the buses wheelchair accessible?
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Are tours 'child friendly'?
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Do the tour buses offer hotel pick up?
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Are dogs allowed?
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Where can I buy tickets?
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Can I buy tickets on the bus?
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Can I pre-purchase my ticket?
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If I purchase in advance, do I have to take the tour on a given day?
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Is the payment platform safe?
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Which payment methods do you accept?
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What currencies do you accept?
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I have purchased tickets online but have not received the confirmation email. What should I do?
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Do I need to print my voucher or receipt?
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How do I redeem my voucher?
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Is there a discount for purchasing in advance?
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Are there any special rates available for groups?
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Are there any special rates available for children/students/seniors?
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What is the duration of the tour?
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What are the start and finish times of the tours?
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Do all tours operate year-round?
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Do tours operate on Sundays?
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How do I know if there are any changes to the tour or route?
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What are the different ticket types available?
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What is the difference between a 24-hour ticket and a 1-day ticket?
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Can 2-day and 48-hour tickets be used on two separate days in the week?
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Can I cancel my tickets?
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